WOW! Attempting to arrive at your purchaser service Section by using cellular phone is unachievable!! I tried a few different variety and just one was disconnected!! 1 variety I was prompted to connect with tried to have me buy – not related flight services. I do think I must go back to United.
I've constantly been a loyal consumer to AA and do not believe any of your shoppers needs to be addressed On this way!
Hi，I planned to request questions on convey a cat from the U.S. to China, so I named your Chinese service. The woman identified as Annie picked my cell phone. I asked my query and he or she mentioned †there isn't a way†I reported an individual advised me it is achievable. She said †They can be lying†she did not give me any clarification. I chose to contact yet again, another girl answered my simply call.
About the returning flight we checked in plus the workers greeted us and seemed very Specialist. Obviously until eventually we go to the counter. The youthful guy was very inexperienced. The agent close to him explained that we put the wrong ticket on one of our eight luggage. They two gentlemen could not work it out and mainly informed us every thing was Okay.
The woman who was assisting me that has a wheel chair experienced no expertise in the DWF airport alone. When she couldn't take me to your boarding gate she left me on just how.
I tried to make reservations for a close-by resort by means of your Airline Accommodations services just to learn that there have been no vacant rooms readily available. I had been still left to hitch the remainder of the displaced passengers to slumber in the airport terminal on the cot using a blanket and pillow. I am appalled that in the twenty first Century, I needed to practical experience this standard of humiliation.
senores American Airlines me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado 4 minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por website traffic aereo y yo pague con lodge y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
I would really like a credit history for just a flight we skipped from Phoenix to Spokane. We skipped the flight as it took us so lengthy to get thru customs. We had been flying from Mazatlan and likely thru customs in Phoenix.
Distressing plenty of to pay for a significant rate for that spherical-journey ticket, distressing sufficient that there was a cease —— I have experienced a number of non-stoppers planning to Cleveland from Albany in the past. It helps make me concerned about flying.
I Hope points don’t get cancelled at the last minute. Myson is usually a storm watcher, and is also fearful as I am. My Mother is getting operation subsequent 7 days and expects me there safe and audio. Remember to retain that in mind. I'm going to do my share of praying and hope this can exercise.
The complete opposite is your personnel Liibide (sorry his explanation I didn’t obtain the spelling of his name). I be reluctant to call him a Customer Service Rep. He did help me with some problems I had on my outgoing flight but fundamentally was of no help in any way with my return flight.
Just after this communication, I´ve attempted to cancel our flight (not surprisingly I didn´t choose to fly On this airplane any longer), even so the attendant firm brusquely warned us that When the plane was repaired, our luggage would go Using the aircraft! Regardless if I asked for more of three occasions to obtain my baggage. Immediately after +/- three hrs, Despite having a lot of folks frightened and concerned the aircraft remaining towards Miami. As Absolutely everyone during the airplane dropped the relationship that might take place at 21: 30h, AA knowledgeable us that we might be reallocated in the following and very last flight with the working day, at midnight. Offered the lack of Area we face in the 1st flight (from São Paulo), we had managed to guide the seat twenty, which there are no chair in front of us, so a little bit more space for your legs. Which fell down on account of these issues with the hold off. Arriving with the airport, they created us operate (the person of AA came in a little car and explained to Absolutely everyone Hurry up Men, hurry up) into the plane. After we arrived with the door the manager informed us that we would need to go separate inside the plane Which we dropped the chair 20. She explained to us that she had to different Other individuals men and women to to Allow an adult with a child. Humorous no?? What does she wished?? My 6 decades old boy flying by yourself??? I just reported that I wanted to fly alongside one another, it had been our very last day of vacation. I even settle for to get accommodated on the next flight, she just reported, no you will fly in this one, and yet again I read, your baggage will go on this flight. My son understood what was mentioned and start to cry simply because he didn´t needed to be separated from certainly one of us.
rosity to us shareholders. Management and all staff of AAL are certainly performing a terrific position, mirrored during the constant increase of
A business associate And that i traveled again from Punta Cana, DR on flight 1629 from a business trip final Friday (2/5/sixteen) and after that on to Dallas via flight 207. When arriving back into Dallas and retrieving our baggage, we recognized a robust odor to the suitcases after which you can on the contents inside of, the offensive “musty†odor permeated everything and on some goods it’s doubtful the odor is usually taken off.