American Airways has the worst shopper service of all airlines I've Utilized in my 63 yrs. My wife’s anniversary earrings had been stolen out of her suitcase on June 20, 2013 and Customer service has REFUSED to contact us again just after reporting the thief the day it transpired.
On Jan tenth 2014, we had a return flight from Miami to Seattle. This was a direct flight which should have been 6.5 hrs. We boarded about thirty min late, only to listen to within the captain that we ended up still waiting for gas and still did not have affirmation concerning when, but that it will just take at least 20 min to refuel. Finally after 1 hour to the airplane, we had refueled, only to hear that an armrest was damaged and we were looking ahead to a maintenance. We were around the strategy for one.five hrs, ahead of get-off. WHY, would you board passengers on that extended of a flight BEFORE refueling, especially not obtaining an ETA for the gas?
I been given a resort with the night, but I have to check out at 12 noon, and my flight does not leave till11:30pm. Now I have 12 hrs wherever I am stuck in LA with no explanation to get listed here.
On Dec. 5th my spouse, Tamar and mates Keith and Janet Burd And that i ended up returning from a 7 day cruise on Superstar Cruise Traces. We have been scheduled to return from Miami to Louisville, KY by using Charlotte on American flight 2448 at one:00 P.M.The flight was delayed and we were prone to missing our connecting flight out of Charlotte. The ticket agent certain us that we would have a lot of time to make the link in Charlotte. Perfectly, the flight acquired later and later on plus the ticket agent then instructed us that we would need to make any connecting flight modifications in Charlotte. Once the airplane eventually arrived and all passengers boarded, there was A different hold off on account of mechanical challenges. Then, the flight was cancelled and we ended up instructed to return towards the gate where an agent would rebook us. Okay so…..a hundred and fifty passengers with one agent !
I'm 1,000,000 member and generally delight in traveling on AA,but U.S. Air isn't any fantastic. The personnel is incredibly impolite
I flew to Eire on nine/15/15 and returned on 9/25/15. This was my initially Intercontinental flight and my very first time for you to fly in many years. The staff were being pleasant and also the food stuff was superior. Comfort on the way in which more than was Alright as I had an aisle seat but was in the middle of five seats to the return flight and the person’s chair before me was many of the way back (appeared a bit further more again than some) and I had been not able to enjoy videos as it had been too near and could hardly place my tray all the way down to take in. When returning, I stored awaiting my bag and it just wasn’t there so went on the counter and request.
in no way at any time received these types of very poor service and a company that simply doesn’t care about there having to pay clients
That is with regard to flight 580 from charolet to Miami yesterday morning, After i initially bought to my seat I felt it was just a multitude. There was soda spilled within the chair and arm rest. There was trash from the final flight at the back of the seat ahead of me. When I questioned to possess it cleaned up I had been provided no response and I used to be left to sit in a sticky seat for almost 3 several hours! This was the worst in aircraft experience I've ever obtained definitely.
I would like to fly this Monday vs Sat but was informed I could well be billed a price. That’s unbelievable , thinking of I are already flying with American for over 6 yrs and would never ever consider traveling with everyone else ever.
I lately flew to Fort Lauderdale on February 18, 2016 on The ten am flight from Philadelphia. One of several stewardesses was a woman named Kim who had been a stewardess for many years on American. I was flying with my daughter and her 4 thirty day period previous toddler and had various continue bags as well as a bag for the pumping and nursing bottles. Kim was great, these types of a great help with many things during our vacation such as although not limited to acquiring about the flight, obtaining the bags into your overhead compartments, getting us products we wanted during the flight and obtaining out of your flight with our bags.
On Oct 20th of this 12 months I'd the unlucky possibility to fly American Airways from Myrtle Beach to Jackson with the ultimate leg currently being from Washington the Jackson. This was an 8 pm flight (AA3879) which ought to have been a you can try these out quiet and somewhat comforting flight At the moment of night but was turned into pure distress by a impolite and unhelpful attendant. I didn’t get her identify due to the fact her tag was turned backward but considering the fact that she was the only real attendant over the aircraft her identification shouldn’t be as well not easy to form out. As I generate this I comprehend the futility of my grievance because I'll come off sounding similar to a disgruntled passenger who exaggerates a Tale to create some extent. Be that as it may, I will show you what took place figuring out which the fellow sitting next to me along with the females through the aisle can confirm what I say. The 2 ladies through the aisle do the job with me and as we deplaned made the comment that “she certainly had it in for youâ€. I take care of a Exclusive investigations device for an insurance provider. We had absent to Myrtle Beach front for your seminar and needed to return by means of Washington. Our flight wasn't whole but was possibly 80 to eighty five % of capacity. I had the aisle seat of 10C. My seatmate was a nice younger male that I'd describe as sturdy. He was close to five foot 9 inches and weighed 350# or so. He did all he could to confine himself to his Room permitted but some items just don’t get the job done. The middle armrest not only wouldn't come down but could not even be viewed since it was midway of his proper shoulder. Despite the fact that I am not big, I'd to sit down at an not comfortable angle to suit within the seat since his suitable aspect would have been guiding my left shoulder if I made an effort to sit normally in the seat. My program was to be sure the aircraft experienced boarded so as not to obtain somebody else’s seat and after that transfer to a more relaxed seat. I'd my eye within the window seat two rows up which was an exit row. A smallish lady sat inside the aisle seat and we would've all been cozy. Here's the place factors fall apart. As I was expecting the doors to shut I was hunting up the aisle and observed the attendant go in excess of to Stacy Pickering, our state auditor who I transpired to find out, and say a thing to him and movement to an empty row many rows behind him. He thanked her and bought up to maneuver into the seat the attendant pointed him to. I listened to the doorways near and a few minutes afterwards the attendant walked to your back again and I questioned Should the plane was absolutely boarded.
I wish to make this report to you. I had been surprised which i was unable to produce a report by cellular phone. Sallianne Dale
We have been on AA 1517 from Miami to Roatan 02/13/sixteen and 02/fourteen/16 & The flight was not able to land in Roatan and diverted to Belize. I am familiar more than enough with traveling to learn the Captain produced the appropriate call and also the diversion was weather conditions connected. On landing in Belize we were knowledgeable from the Captain there was a warning mild on an engine that necessary to be resolved, the section was obtainable in Belize. The result was a clear mechanical delay. We deplaned and were informed we would get foods and drink. Soon after in excess of one hour we experienced not been fed plus a bit later we got a sandwich and bottled h2o and then informed we could board.
Certainly the worst traveling experience I've ever had on the domestic flight! Late stry for no apparent explanation and took 40 mins to get to terminal. Then Yet another forty to receive baggage. Awful.